Delivery Information

Fair Delivery

At Direct Carpet Centre we want to be straight and clear on our delivery pricing rather than offering free delivery and hiding the cost of delivery in our prices. We strive to lower prices on all our products and offer a delivery cost that reflects the reality of delivering large and bulky items.

Standard estimated delivery time is 2-9 working days. We do not ship on weekends or bank holidays.

  • Standard delivery for orders under £100 is £39.99 (inc VAT)
  • Standard delivery for orders over £100 is £50.00 (inc VAT)

Shipping price calculated at check out.

Currently we only deliver to mainland England and Wales.

Important Delivery Information

  • After placing your order, you will receive an email confirmation.
  • When placing your order, please ensure that you provide a mobile number and email address. Failing to do this will prevent us from providing information regarding your order.
  • We provide a kerbside delivery service unless stated otherwise. It is important that someone is at the property to accept the goods. Any access issues must be reported to us immediately.
  • Depending on the size of the order, the driver may require assistance (Typically for larger cuts).
  • Delivery times for orders are between 7am – 8pm. In some instances the courier may offer you a time slot for example, between 8-10am.

Click & Collect

We offer a click and collect service if you prefer to collect your order from our store. (Option available at check out)

Store address:

Direct Carpet Centre

22-30 Fratton Road



When your order is ready to collect, we will call you to confirm your order is ready so please ensure you have provided a mobile number.